Help / FAQ
If you require any assistance and/or have a question, please don’t hesitate to ask. We will do our best answer them all and will then list the most frequent ones below to save you valuable time.
How should I wash my shawl/scarf/pashmina??
I don’t wash mine. I air them outside to freshen them up. But if I did spill something on one I would either sponge clean it, dry clean it or depending on the fabric gentle cold hand wash. The more you wear them the warmer they are.
How soon will I receive my parcel??
We will post the very next working day, after we receive your order and payment. It will go in a pre paid, post office, parcel post bag with your address on it. Once it is posted we will advise that it is on its way.